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We know how excited you are to receive your iDecoz order, we’ll do our best to make sure you receive it ASAP!

When will my order ship?

Once your order is placed, it will ship within 48 hours. All orders placed on Friday, will be shipped the following Monday. Please allow additional processing and shipping time for weekends, holidays and sales. Once your order ships we’ll provide you with a tracking number via email, allowing you to follow the progress of your package.

Do you ship internationally?

Yes, we offer worldwide shipping!

How will my order ship? What are my options?

Standard shipping in the United States is FREE on orders over $25! Your order will ship USPS First Class Mail. Please allow up to 12 business days for delivery.

Should you require delivery by a certain date we suggest you choose an expedited service as we can not guarantee delivery dates with USPS First Class Mail.

iDecoz offers expedited services at an additional charge. The expedited options are:
USPS Priority Mail
USPS Priority Mail Express

For orders that are returned to iDecoz due to incorrect or missing address information, shipping fees are non-refundable.  We are happy to re-ship the order to you; however, additional shipping charges will apply to re-ship the items to the correct address.

International Shipping Details

iDecoz offers international shipping to most countries using USPS International Shipping.  

For USPS First Class Package International please allow up to 30 days for delivery depending on your location.  USPS provides tracking to your country destination.  Once in the country, the local mail service makes the final delivery.  USPS tracking is only updated with final delivery information provided the details are sent back to USPS by the local mail service provider. 

The following are some important things you need to know about orders shipping outside the U.S.

  • Items in your order that are designated for shipment to countries outside of the U.S. may be subject to taxes, customs duties and fees levied by the destination country. The recipient of the shipment is the importer of record in the destination country and is responsible for all import fees. If you are unsure what to expect, please contact your local customs or post office for details.
  • Please don't refuse the package because of the customs or taxes charged when the item is delivered.  The carrier won't be able to return the item to us unless these fees are paid.  Our only option is to abandon the package in customs and if this happens, we won't be able to offer a refund. 

If you have any questions, please contact us

Please make sure you put the
CORRECT SIZE Phone Case in your cart.

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