We are happy to assist you with a return. If you would like to return or exchange an item purchased at iDecoz.com, please contact us for a Return Merchandise Authorization number (RMA#) at customerservice@iDecoz.com.
How long does it take for my refund to process?
Once we receive your return, your refund will be processed within 3 - 5 business days. We will issue the refund back to the appropriate account based on the original method of payment. Please understand, once we process the credit, that it may take up to 5 business days for the bank to apply the credit to your account.
Need help? Contact the Customer Service Team for guidance, we’re happy to help. You can contact us by email: customerservice@iDecoz.com or by phone: 888-645-1460 M-F 9:00 AM - 6:00 PM EST.